Shipping solutions

Since the generalization of electronic data interchange (EDI) and of the traceability of shipments in the supply chain thanks to the use of bar codes, carriers have offered their shipping customers access to shipping stations enabling them to manage their shipments, label their parcels, produce shipping documents and follow paperless shipping orders in full compliance with the standards of individual carriers.
In a manufacturer’s or distributor’s global supply chain process, the shipping station is the connecting link with the Carrier.

Before the growth of the Internet, the majority of shipping solutions were based on software installed on PCs equipped with printers for producing labels and manifests, and were often reserved for shippers handling large shipment volumes. Since then, thanks to easier maintenance and ease of roll-out, Internet solutions have blossomed, enabling shippers to extend the use of shipping solutions to all their customers, regardless of whether they dispatch 10 parcels a week or 1,000 parcels a day.
In addition, with the growth of e-commerce and B2C and C2C exchange, carriers have had to develop their solutions so that they are more easily integrated into their customers’ just-in-time sites and processes.

In recent years, carriers, and parcel specialists in particular, have shown more concern for making their services accessible to as large a public as possible, and notably to small businesses and private individuals. With this in mind, they have focused more and more on developing online shipping solutions for non-contract customers. Any company or individual can now entrust their parcels to a carrier without necessarily establishing a long-term contractual relationship. The entire shipping transaction - in other words the shipping order, labeling and payment all the way through to the collection details - can be handled directly online.

Carriers are aware that their service extends beyond the physical delivery of parcels to the management of information flows generated by the transport of these parcels. Shipping solutions have become strategic tools for building customer loyalty, facilitating exchange and building business.

Today, the shipping station is a standard and essential tool for using the services of a carrier.

For the last 10 years, Neopost ID has supplied such solutions in a white-label form to major European carriers, both in the private sector and/or affiliated with postal companies. We have gained unparalleled experience and legitimacy in the European market by remaining constantly in touch with technological developments and market practices. More than 23,000 European shippers rely on Neopost ID shipping solutions to manage, label and send to their partner carriers in the realm of 250,000 parcels every day.

Since 1999, our solutions are available in ‘Managed Services’ mode, in other words based on a service contract for the neoPack^® V2, neoMax^® plus and neoPack^® RFIDcomplete PC systems, and in hosting mode for cyberStation^® Internet based solution.

This service-oriented approach means that you will rapidly find a tested, up-to-date solution meeting your needs. It also means that you will not need to purchase hardware to equip your customers, or invest in resources to develop and maintain solutions. In conclusion, it is the ideal formula for assisting in the gradual development of your business without committing to new investments in IT or personnel.